Privacy Policy

Data Controller

The data controller is SOGEX-EREM SA ("EREM"), Rue des Forgerons 29, 6001 Charleroi, Belgium. VAT: BE 0421.468.166.

Publisher: Mirko Cuozzo — contact: info@erem.be, +32 (0)71 36 62 54.

Data Processed and Purposes

Contact form: name and email address provided by you in order to respond to your request.

No account creation, no profiling, no newsletter subscription.

We use Google Maps (iframe integration) to display our location. This service may set third-party cookies (Google). You may refuse these cookies; in that case the map will not load.

We use Google Search Console for purely technical purposes (indexing monitoring) without placing cookies on your device.

Legal Basis

Contact form: your consent (Article 6(1)(a) GDPR) and/or our legitimate interest in responding to your request (Article 6(1)(f)).

Google Maps: your prior consent (Article 6(1)(a)).

Hosting and security: legitimate interest in ensuring availability and security of the website (Article 6(1)(f)).

Cookies and Similar Technologies

No analytics or marketing cookies are set by default.

Google Maps may set third-party cookies. These cookies are blocked until you have consented. You can withdraw your consent at any time (see cookie settings at the bottom of the page, if available).

Recipients and Processors

Hosting provider: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France (www.ovhcloud.com).

Technical providers: Google Ireland Limited (for Google Maps and Search Console), operating from the EU. Processing takes place in the EU. If data is transferred outside the EU/EEA, Google applies appropriate safeguards (Standard Contractual Clauses).

Retention Periods

Emails received via the contact form are kept for the time necessary to handle your request, then archived according to our legal obligations and internal policy.

We do not build any marketing database from the contact form.

Your Rights

You have the rights of access, rectification, erasure, restriction, objection, and withdrawal of consent.

To exercise these rights: info@erem.be. You may also lodge a complaint with the Belgian Data Protection Authority (APD/GBA).

Supervisory Authority

You may lodge a complaint with the Belgian Data Protection Authority (APD/GBA).

Data Protection Authority — Rue de la Presse 35, 1000 Brussels — www.autoriteprotectiondonnees.be — contact@apd-gba.be — +32 (0)2 274 48 00.

Security

The site is accessible via HTTPS (TLS). We implement appropriate organisational and technical measures to protect data against unauthorised access, loss or disclosure.